What is Whats91?
Whats91 is a Meta Verified WhatsApp Cloud API platform for Indian businesses that need official WhatsApp Business API messaging, ERP integration, templates, webhooks, chatbot automation, and compliance-ready customer communication.
Meta Verified Business Solution Provider
Run your entire business on WhatsApp
Whats91 is the WhatsApp Cloud API platform for Indian business — broadcast campaigns, AI chatbot flows, payment reminders, and deep Busy ERP integration on official Meta infrastructure, at zero-markup Meta rates.
Zero-markup Meta rates99.9% uptime SLADPDP-ready
- Enterprise clients
- 500+
- Messages monthly
- 10M+
- Uptime SLA
- 99.9%
- Support coverage
- 24×7
The Whats91 Platform
One platform for every WhatsApp conversation
Marketing, automation, and ERP data working together on one official Cloud API number — not three disconnected tools.
Reach
Campaigns your customers actually open
Send approved utility and marketing templates to opted-in audiences that get read far more often than email — and recover carts, run Click-to-WhatsApp ads, and schedule broadcasts at Meta's exact rates.
- Broadcasts read several times more than the average email open
- Click-to-WhatsApp ads that route buyers straight into chat
- Abandoned-cart recovery nudges 15–30 minutes after drop
- Ready-made approved template library with variables
Automate
Flows that work while you sleep
Design chatbots on a visual N8N-style canvas — branching, loops, agentic AI with your own knowledge base, and clean human handoff when the conversation needs a person.
- Multi-path branching and loops
- NLU intents + knowledge base from your documents
- Sentiment-aware human handoff
Integrate
Your ERP, speaking WhatsApp
The 10-minute sync engine connects Busy Accounting (and Miracle, and Google Sheets) to WhatsApp — invoices go out as PDFs the moment they're saved, and customers ask 'Balance' to get live ledger replies.
- Invoice PDFs sent automatically when saved in Busy
- Real-time ledger inquiry: type 'Balance' for outstanding + pay link
- Automated payment reminders that reduce call-center load 40–50%
- Google Sheets sync and Miracle WhatsApp API support
Standard vs Whats91 Enterprise
Delivery Success
Standard
Variable PC uptime
Whats91
99.9% Meta-hosted
Media Handling
Standard
15-day link expiry
Whats91
Direct secure PDF
Interactivity
Standard
Broadcast-only
Whats91
Full chatbot support
Scalability
Standard
256 contacts max
Whats91
500 msgs/second
Standard Notifications vs. Whats91 Enterprise Cloud API
| Feature | Standard Notification | Whats91 Enterprise |
|---|---|---|
| Delivery Success | Variable PC uptime | 99.9% Meta-hosted |
| Media Handling | 15-day link expiry | Direct secure PDF |
| Interactivity | Broadcast-only | Full chatbot support |
| Scalability | 256 contacts max | 500 msgs/second |
…and everything around the conversation
Integrations
Plug Whats91 into the tools you already run
ERP, commerce, and spreadsheet systems on one side — an MCP server and agent-readable APIs for AI assistants on the other. Everything routes through one WhatsApp platform.
Whats91
Busy ERPInvoices, ledger & reportsMiracle AccountingDocuments & statementsGoogle SheetsReal-time data syncE-commerce & OrdersStorefront + order managementREST API & WebhooksCustom workflows
MCP ServerNative agent endpoint
Claude CodeConnects via MCP
ChatGPTConnects via MCP
GeminiAgent-readable APIs
GroqAgent-readable APIs
AI assistants and agent frameworks connect through the Whats91 MCP server and agent-readable APIs — point any MCP-compatible client at whats91.com/api/mcp.
Getting Started
Live on WhatsApp in three steps
No infrastructure to host, no PC that has to stay switched on — everything runs on Meta's cloud.
- 1
Connect your number
We onboard your business onto the official WhatsApp Cloud API — verification, green-tick guidance, and template approvals handled with you.
- 2
Plug in your systems
Connect Busy, Miracle, or Google Sheets in minutes — or wire your own CRM through webhooks and the Graph API.
- 3
Launch and automate
Send your first broadcast, switch on payment reminders, and let chatbot flows handle the routine conversations.
For Developers
A webhook environment you can trust
Building on a custom CRM? Every user interaction arrives as a signed, structured payload on a high-availability webhook — watch the pipeline handle a ledger inquiry in real time.
Graph API v21.0 support
Full compatibility with Business Calling and WhatsApp Flows.
SHA256 signature validation
Every payload verified in transit before it touches your systems.
Complete documentation
Endpoints, rate-limit rules, media management, and a public changelog.
Text
Simple text inquiries
Interactive
Buttons & lists
Location
GPS coordinates
Media
Images & documents
Free Tools
Do the math before you commit
Four free tools, no signup — the same calculators our own team uses in onboarding calls.
Security & Compliance
Serious about your data, and your customers'
Official Meta infrastructure underneath, Indian data-protection law on top.
ISO 27001 · Info SecurityISO 27701 · PrivacySOC 2 · ReliabilityGDPR · EU DataDPDP · India 2023
End-to-End Encryption
256-bit Signal encryption ensures only sender and recipient can read messages.
Military-Grade Infrastructure
Hosted on AWS/Azure with 99.9% uptime SLAs and proactive threat monitoring.
DPDP Act Compliance
Tools for opt-in management, data minimization, and user data deletion.
Compliance under India's DPDP Act 2023
- Explicit Opt-ins with consent records
- Opt-out mechanisms in every thread
- Data Portability on request
- Purpose limitation practices
Quality Rating Protection
Stay in Meta's Green Zone
Our analytics dashboard monitors your sender reputation, ensuring your verified business identity remains protected.
The Digital Personal Data Protection Act emphasizes purpose limitation, data minimization, and user rights — the platform ships with the tooling to honor all three.
ROI & Business Impact
Measurable results for your enterprise
Higher engagement, faster sales cycles, and reduced operational costs.
98%
Message Open Rate
vs 42% for email
50%
Lower Acquisition
via CTWA ads
95%
Efficiency Gain
routine tasks
40-50%
Support Reduction
via chatbot
Marketing Strategy Impact
Abandoned Cart Recovery
45-60%Automated nudges 15-30 mins after cart drop.
vs 10% email
Lead Qualification
3xZero-friction in-chat forms collect PII instantly.
higher conversion
Invoice Payment Speed
90%+Direct PDF invoices with payment links.
open rate
Abandoned Cart Recovery
Automated nudges 15-30 mins after cart drop.
45-60%
vs 10% email
Lead Qualification
Zero-friction in-chat forms collect PII instantly.
3x
higher conversion
Invoice Payment Speed
Direct PDF invoices with payment links.
90%+
open rate
Efficiency gain
η = (Tmanual − Tauto) / Tmanual × 100Tauto is under 5 seconds for routine queries
Frequently Asked Questions
Whats91, WhatsApp Cloud API, and ERP Automation
What is WhatsApp Cloud API?
WhatsApp Cloud API is Meta's hosted API for sending and receiving WhatsApp Business Platform messages at scale. It supports templates, webhooks, media, interactive replies, automation, and CRM or ERP integrations.
How does Busy Accounting WhatsApp integration work?
Whats91 connects Busy Accounting workflows with WhatsApp so businesses can automate invoice delivery, ledger balance replies, payment reminders, dispatch updates, reports, and customer self-service chatbot flows.
Does Whats91 support chatbot automation?
Yes. Whats91 supports WhatsApp chatbot automation for FAQs, ledger inquiries, lead qualification, payment reminders, order updates, interactive buttons, and escalation to human support teams.
Is Whats91 suitable for DPDP and enterprise compliance?
Whats91 is built for enterprise messaging workflows with opt-in tracking, webhook security, audit-friendly logs, DPDP-aware data practices, and compliance support for regulated customer communication.
How can I estimate WhatsApp API cost in India?
Use the Whats91 WhatsApp API cost calculator or the WhatsApp Cloud API pricing India guide to estimate marketing, utility, authentication, service, GST, BSP markup, and hidden infrastructure costs.
Meta Verified Business Solution Provider
Put your business on WhatsApp — properly.
Official Cloud API, zero-markup Meta rates, and an ERP that finally talks to your customers.
Trusted by 500+ enterprises across India