Turn Busy data into instant WhatsApp responses
Automate report & voucher delivery from Busy and offer a 24/7 ERP chatbot for balance, bill-by-bill ledger, receipts, and bilty status.
Whats91
Online • Verified Business
What you get with Whats91 + Busy
Two powerful capabilities that transform how you interact with customers
Automated Busy Outputs on WhatsApp
- Auto-send invoices, receipts & reports
- Faster collections with instant delivery
- PDF attachments for all documents
- Reduce manual follow-ups by 80%
WhatsApp has 98% open rates vs 42% for email—your customers will see every message.
24/7 ERP Chatbot with Buttons
- Customer sends 'Hi' → gets action menu
- Self-serve balance, ledger, receipts
- Works 24/7, no human needed
- Reduce support calls by 50%
WhatsApp interactive messages & flows enable guided, button-based experiences.
Every action your customers can take
A simple 'Hi' triggers this menu. Customers tap a button and get instant answers.
Check Balance
Instant outstanding balance
Bill-by-Bill Ledger
Complete transaction history
Last Receipt
Most recent payment receipt
Bilty Status
Transport document details
Download Statement
Period-wise statement
Talk to Team
Connect with accounts
How the integration works
A simple 4-step process from Busy data to WhatsApp response
Busy Generates Data
Reports, vouchers, ledgers, bilty created in Busy
Whats91 Picks It Up
Scheduled sync or real-time trigger
WhatsApp Sends Message
PDF + interactive buttons via Cloud API
Customer Gets Answers
Instant response, 24/7 self-service
Technical Note: We use WhatsApp Business Platform capabilities like interactive messages and flows for guided customer actions.
Common automations customers ask for
Auto-send Invoice/Receipt
After every entry in Busy
Outstanding Reminders
Daily or weekly schedules
Ledger on Request
Customer self-service 24/7
Delivery/Bilty Updates
Transport status alerts
Overdue Notifications
Internal team alerts
Payment Confirmations
Auto-send receipts
Important: BUSY's built-in WhatsApp sending is manual—users must click to send each message. Whats91 adds true automation with Cloud API + 24/7 chatbot capabilities.
Reports & Vouchers Supported
Reports
- Outstanding / Balance Summary
- Bill-by-Bill Ledger
- Sales Summary
- Stock / Dispatch Reports
Vouchers
- Sales Invoice
- Receipt
- Payment Voucher
- Credit/Debit Notes
- Bilty / Transport Docs
Built for accounting-grade security
Role-Based Access
Control who can request what data
Audit Logs
Track every request and response
Data Minimization
Send only what's required
Template Compliance
Opt-in required for outbound
Who this is for
Distributors & Wholesalers
High-volume invoices & collections
Manufacturing
Complex billing & dispatch tracking
Logistics & Transport
Bilty tracking & delivery updates
Retail Chains
Multi-location account management
Quick setup, fast results
Connect WhatsApp Cloud API
We help you set up your official WhatsApp Business account
Map Your Busy Data
Configure which reports, vouchers, and data points to sync
Approve Chatbot Menu
Review and customize the customer-facing menu options
Go Live
Start automating and let customers self-serve instantly
Typical timeline: 3-5 business days from signup to go-live
Requirements: Busy software access, data export capability, WhatsApp Business number
Frequently Asked Questions
See Busy + WhatsApp automation in action
Get a personalized demo of how Whats91 can automate your Busy workflows.