Terms and Conditions

3.1 Service Fees

All fees for our services will be specified in a written proposal, Statement of Work, or Service Agreement. Unless otherwise specified, all prices are quoted in Indian Rupees (INR).

3.2 Payment Methods

We accept payments through various payment gateways including but not limited to bank transfers, credit cards, debit cards, UPI, and other electronic payment methods.

3.3 Payment Schedule

• For project-based services, a non-refundable deposit of 50% of the total project fee is required before commencement of work.
• The remaining balance will be due upon project completion or as per the payment milestones outlined in the agreement.
• For subscription-based services, payments are due in advance according to the billing cycle selected (monthly, quarterly, or annual).

3.4 Late Payments

Payments not received by the due date will incur a late fee of 2% per month on the outstanding balance. We reserve the right to suspend services until payment is received.

3.5 Taxes

All fees are exclusive of applicable taxes (including GST), which will be charged additionally as per prevailing rates.

4.1 Payment Processing

We use third-party payment processors to facilitate secure payments. By making a payment, you agree to the terms and conditions of these payment processors.

4.2 Data Security

All payment transactions are encrypted using industry-standard SSL technology. We do not store complete credit card information on our servers.

4.3 Verification

For security purposes, we may require additional verification for certain transactions, including but not limited to verification of identity, address, or payment details.

4.4 Refunds

Refunds, if applicable, will be processed through the original payment method. Refund policies for specific services are outlined in the respective service agreements.

4.5 Chargebacks

In the event of a disputed charge or chargeback initiated by you, we reserve the right to suspend services until the matter is resolved. You agree to reimburse us for any chargeback fees imposed on us by payment processors.

5.1 Client Content

You retain all ownership rights to content provided by you for use in our services.

5.2 Our Content

Unless explicitly transferred in writing, we retain ownership of all intellectual property created during the provision of services, including but not limited to code, designs, and workflows. Upon full payment, clients receive a non-exclusive license to use the deliverables for their intended purpose.

5.3 Third-Party Components

Some services may incorporate third-party components subject to their own licenses. Rights to such components are subject to the terms of those licenses.

6.1 Data Collection

We collect and process personal data in accordance with our Privacy Policy and applicable laws.

6.2 Client Data

For services requiring access to client data, we will handle such data in accordance with applicable data protection laws and any specific data processing agreements.

6.3 Compliance

Both parties agree to comply with applicable data protection regulations, including but not limited to the Information Technology Act, 2000 and its amendments.

7.1 Service Availability

While we strive to provide uninterrupted services, we do not guarantee that our services will be available at all times. We are not liable for any downtime, service interruptions, or delays.

7.2 Indirect Damages

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

7.3 Liability Cap

Our total liability for any claims arising under these Terms shall not exceed the amount paid by you for the specific service giving rise to such claim in the preceding six (6) months.

8.1 Termination by Either Party

Either party may terminate the service agreement with written notice as specified in the service contract.

8.2 Termination for Cause

We reserve the right to terminate services immediately if you breach these Terms, fail to pay fees when due, or engage in any illegal or harmful activities.

8.3 Effect of Termination

Upon termination, you remain liable for any outstanding payments. Provisions that by their nature should survive termination shall survive, including payment obligations, intellectual property provisions, and limitations of liability.

9.1 Informal Resolution

Parties agree to attempt to resolve any disputes informally by contacting each other directly.

9.2 Mediation

If informal resolution is unsuccessful, parties agree to seek mediation before pursuing legal remedies.

9.3 Jurisdiction

Any legal proceedings shall be brought in the courts of Ujjain, Madhya Pradesh, India, and you consent to the jurisdiction of such courts.

10.1 Amendments

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after such changes constitutes acceptance of the modified Terms.

10.2 Force Majeure

Neither party shall be liable for delays or failures in performance resulting from causes beyond their reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, riots, fire, or governmental actions.

10.3 Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights to any person or entity without your consent.

10.4 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

10.5 Entire Agreement

These Terms, together with any service agreements or statements of work, constitute the entire agreement between you and us regarding our services.