Privacy Policy

Wilford Technology ("we," "us," or "our") operates Whats91, specializing in WhatsApp Cloud API solutions, customized chatbots, multi-user
WhatsApp chat rooms, and website design services. This Privacy Policy explains how we collect, use, disclose, and protect your
information. By using Whats91, you consent to the data practices described in this policy.

Last updated: 11-11-2024
1. Information We Collect

We collect various types of information to provide and improve our services.

a. Personal Information

When you use Whats91, you may voluntarily provide personal information, including:

Name

Email Address

Contact information

Payment information

Company or organization details

b. Usage Data

We may collect data about how you interact with our services, including:

IP address

Browser type

Device information

Pages visited and time spent on each page

Usage and interaction logs

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on Whats91. Cookies help us remember your preferences and analyze site usage to improve our services. You can control cookie settings through your browser, but note that disabling cookies may limit functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision: To deliver and manage the Whats91 services you request.

Customer Support: To respond to inquiries and provide customer assistance.

Billing and Payments: To process transactions and manage billing.

Marketing: Improvement: To analyze and enhance our website and services.

3. How We Share Your Information

We may share your information in the following cases:

a. Third-Party Service Providers

We engage third-party companies to assist in service delivery, payment processing, customer support, and analytics. These providers only access your data to perform specific tasks and are contractually obligated to protect your information.

b. Legal Compliance

We may disclose your information if required by law or in response to valid requests from government authorities.

c. Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you before such a transfer occurs.

4. Data Security

We take appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure. However, no online system is 100% secure, so please use our services with this understanding.

5. Retention of Information

We retain your personal data only as long as necessary for the purposes outlined in this policy. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights:

Access: Request access to your personal data.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal data.

Restriction: Restrict or object to processing of your data.

Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at support@whats91.com. We may require proof of identity for security reasons.

7. Children's Privacy

Whats91 is not intended for children under 18, and we do not knowingly collect information from minors. If we learn we have collected data from a minor, we will delete it promptly.

8. International Data Transfers

If you are accessing Whats91 from outside India, please be aware that your information may be transferred, stored, and processed in India or other jurisdictions where we operate. We ensure data protection standards as required by applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Continued use of Whats91 after changes are made constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Whats91 (Wilford Technology)

Address: 131 - C-21 Mall, Ujjain, Madhya Pradesh 456010, India

Email: support@whats91.com


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